CUSTOMER DELIVERIES
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After validation of your order and receipt of your payment, the orders are sent to our preparation team. |
Orders are processed in order of arrival and generally shipped within 1 to 3 business days from Monday to Friday (excluding holidays). Occasionally these times can be extended during busy periods such as sales, new collections, shows, virtual events.
After validation of your payment, you will receive a confirmation email detailing the content of your order and the delivery address you have entered.
In case of error, we invite you to contact us as soon as possible at +33 (0) 4.67.53.24.50 or
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DELIVERY METHODS
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According to the volume, the weight, and the delivery address of your order, we select the most suitable carrier for your needs :
• Lettre Suivie
• Colissimo
All orders are shipped with a tracking number that will be sent to you via email on the day of shipment.
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DELIVERIES BY ZONE
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The contribution to the delivery and packing costs as well as the postage costs are calculated and divided into 8 ZONES, depending on the delivery address.
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ZONE 1 :
Andorra, Metropolitan France
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ZONE 1 :
Delivery and packing costs :
Fixed price = 7,50€ incl. VAT |
ZONE 2 :
Belgium, Germany, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain |
ZONE 2 :
Delivery and packing costs :
Fixed price = 11,90€ incl. VAT |
ZONE 3:
Austria, Denmark, Finland, Hungary, Ireland, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland |
ZONE 3 :
Delivery and packing costs :
Fixed price = 15,30€ incl. VAT |
ZONE 4 :
Algeria, Greece, Iceland, Morocco, Norway |
ZONE 4 :
Delivery and packing costs :
Fixed price = 21,60€ incl. VAT |
ZONE 5 :
Guadeloupe, French Guiana, Martinique, Reunion, Saint Pierre and Miquelon |
ZONE 5 :
Delivery and packing costs :
Fixed price = 30€ incl. VAT |
ZONE 6 :
Australia, Canada, China, Israel, Japan, New Caledonia, French Polynesia, Russia, Singapore, Taiwan
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ZONE 6 :
Delivery and packing costs :
Fixed price = 39,60€ incl. VAT
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ZONE 7 :
Bermuda, Brazil, Mauritius, New Zealand, South Africa, United States
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ZONE 7 :
Delivery and packing costs :
Fixed price = 46,80€ incl. VAT
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ZONE 8 :
United Kingdom |
ZONE 8 :
Minimum order : 170€
Delivery and packing costs :
Fixed price = 21,60€ incl. VAT
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INFORMATION : The vouchers (or gifts) are discounts applied to the basket. They can in no way be considered as a means of payment. |
