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CUSTOMER DELIVERIES

  After validation of your order and receipt of your payment, the orders are sent to our preparation team.

Orders are processed in order of arrival and generally shipped within 1 to 3 business days from Monday to Friday (excluding holidays). Occasionally these times can be extended during busy periods such as sales, new collections, shows, virtual events.

After validation of your payment, you will receive a confirmation email detailing the content of your order and the delivery address you have entered.


In case of error, we invite you to contact us as soon as possible at +33 (0) 4.67.53.24.50 or
by email at [email protected] to make the modification.
 
DELIVERY METHODS
 
According to the volume, the weight, and the delivery address of your order, we select the most suitable carrier for your needs :

• Lettre Suivie
• Colissimo
 
All orders are shipped with a tracking number that will be sent to you via email on the day of shipment.
DELIVERIES BY ZONE

The contribution to the delivery and packing costs as well as the postage costs are calculated and divided into 8 ZONES, depending on the delivery address.

ZONE 1 :
Andorra, Metropolitan France

ZONE 1 :
Delivery and packing costs :
Order less than 40€ incl. VAT = 9€ incl. VAT
Free from 40€ incl. VAT of purchase.
ZONE 2 :
Belgium, Germany, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain
ZONE 2 :
Delivery and packing costs :
Order less than 75€ = 11,90€
Free from 75€ of purchase.
ZONE 3:
Denmark, Finland, Hungary, Ireland, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland
ZONE 3 :
Delivery and packing costs :
Order less than 90€ = 15,30€
Free from 90€ of purchase.
ZONE 4 :
Algeria, Greece, Iceland, Morocco, Norway
ZONE 4 :
Delivery and packing costs :
Order less than 110€ = 21,60€
Free from 110€ of purchase.
ZONE 5 :
Guadeloupe, French Guiana, Martinique, Reunion, Saint Pierre and Miquelon
ZONE 5 :
Delivery and packing costs :
Order less than 130€ = 25,90€
Free from 130€ of purchase.
ZONE 6 :
Australia, Canada, China, Israel, Japan, New Caledonia, French Polynesia, Russia, Singapore, Taiwan
ZONE 6 :
Delivery and packing costs :
Order less than 170€ = 33€
Free from 170€ of purchase.
ZONE 7 :
Bermuda, Brazil, Mauritius, New Zealand, South Africa, United States
ZONE 7 :
Delivery and packing costs :
Order less than 200€ = 40,50€
Free from 200€ of purchase.
ZONE 8 :
United Kingdom
ZONE 8 :
Minimum order : 170€.
Delivery and packing costs :

Free from 170€ of purchase.
INFORMATION : The vouchers (or gifts) are discounts applied to the basket. They can in no way be considered as a means of payment.